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“Survival is optional. No one has to change.” W. Edwards Deming Years ago, I was sharing with a friend about work-related challenges I was facing. I was trying to make changes at the company I was working for, which had specifically hired me “to help” them…

Are your management skills maturing?   My apologies if this starts like a humble brag, but real and painful humility was experienced. Midway into my career, I enjoyed a series of leadership roles with increasing responsibility and promotions over the course of seven…

Between a rock and a hard place  I have been in sales roles twice in my career. Both experiences have helped me become very empathetic and supportive of those who provide revenue, and in turn employment, for the rest of us. My second tour of sales duty was the most…

How will it help us make a better decision?

Technology is a beautiful but unforgiving enabler.

It will take what you are already good at and make it better. But it will take what you are bad at and make it worse and I believe exponentially worse.

Your baby is ugly, and you are doing everything wrong! That was not what I said. And it is definitely not what I meant. But that is how honest feedback can sometimes sound to a business owner or leader. Question: How do you give feedback to an owner and/or leader’s…